Shipping & Delivery

At Jllproducts, we specialize in manufacturing and supplying outdoor furniture for businesses, partners, and large-scale projects. Since we operate as a workshop and not a retail store, our shipping and delivery process is tailored to bulk and custom orders.

Delivery Scope

  • We provide delivery services for confirmed bulk or project-based orders.

  • Shipping is arranged directly with clients based on project requirements, order volume, and destination.

Lead Time

  • Production and delivery timelines depend on the size and specifications of each order.

  • Estimated lead time will be communicated during the order confirmation stage.

Shipping Method

  • We coordinate transportation through trusted logistics partners or client-designated carriers.

  • All shipping terms, including method and cost, are agreed upon prior to dispatch.

Delivery Responsibility

  • Once products are handed over to the logistics provider or client’s representative, responsibility for transportation passes to the client.

  • We ensure proper packaging and handling before dispatch to minimize risk of damage during transit.

International Delivery

  • For overseas clients, shipping terms are defined under mutually agreed Incoterms (e.g., FOB, CIF, EXW).

  • Customs clearance, duties, and taxes are the responsibility of the client unless otherwise specified in the contract.